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Questions

Answered before you ask.

If something is not here, ask outright. It usually ends up on this list.

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913-530-7753

The service

Do you actually come to me?

Yes, that's the whole business. Rhett brings his own power, equipment, products and water tank, so he can work in a driveway, a parking lot, or an office lot. When you book, you'll be asked whether he can use your water and electricity, in case the job needs them.

How long will it take?

The menu shows the time next to every price as you build. A hand wash on a sedan is about 1 hour, a Signature Detail on an SUV about 5, and a two-stage correction about 7. The 5 Year coating is about 24 hours of work, so it runs across more than one visit.

What areas do you cover, and do you charge for travel?

Travel is free within 30 miles of home base, which covers Overland Park, Leawood, Lenexa, Mission, Olathe, and Shawnee, and each of those has its own page under service area. Past 30 miles it’s 50¢ a mile, charged only on the miles beyond the free radius, so 40 miles out is $5, not $20. Somewhere else in the metro? Ask, it is usually still free.

Money

Do I have to pay up front?

No. You can prepay when you book, or settle up in person once the work is done, card, tap to pay, or cash.

What if my car needs more than the estimate said?

Rhett will tell you before he starts, not after. If a vehicle needs more than it looked like from the booking, you get the revised number and decide then. Nothing gets added to your bill without you agreeing to it first.

The work itself

Do you do window tint or paint protection film?

No. Tint and PPF are their own trades, and Rhett would rather point you to someone who does them all day than do them occasionally. He does handle coatings, correction, undercoating, bed liners, and select wrap work.

What's the difference between a correction and a coating?

Correction fixes the paint, machine polishing that removes swirls and scratches that are already there. A coating protects it going forward. Doing a coating over unfixed paint just seals the defects in, which is why correction comes first.

The business

Are you insured?

Yes, fully insured for detailing, auto service, and related work. Happy to send a certificate if your company or property manager needs one on file.

Do you do mechanical work or sell cars?

Yes, both, and both have their own page. Basic mechanical, oil changes, brakes, fluid flushes, and diagnostics at $100/hr labor, with no engine or transmission work. Rhett also sells client vehicles on consignment. Neither is menu priced the way detailing is, so you send the details and get a number back.

What are your hours?

8 Am - 8 Pm, 7 days a week. That includes Saturday and Sunday. The booking page takes a job at any hour, so there's no need to catch Rhett inside them.

Membership

What does membership include?

A detail on a schedule you pick: monthly at $100 a visit, charged every month; or bi-monthly at $150 a visit, charged every other month, one price for any vehicle. Rhett sets up payment with you when you join. No contract, cancel any time.

What counts as one detail?

A full interior and exterior on the vehicle you enrolled. Same work I do on a Signature Detail, the only difference is you booked it as a member.

Can I switch between monthly and bi-monthly?

Yes. Tell Rhett and it changes at your next billing cycle, no penalty, no re-enrollment.

What if I miss a month?

Then you missed it. Months don't stack up, because the whole point is keeping the car from getting far enough gone to need a rescue detail. If you're consistently missing, cancel and go back to one-offs. I'll tell you that myself.

What's the best time to schedule my visit?

Pick a day you won't need the car for a few hours, while you're at work, running errands, or just home for the afternoon. Rhett will work with whatever fits your month.

What if I can't find a day that works this month?

Tell Rhett and he'll work around your schedule, mornings, evenings, weekends, whatever fits. The goal is getting the car done, not enforcing a deadline.

Do I need to be home for the visit?

No. As long as the vehicle's accessible, Rhett handles it, mobile, at your driveway, office lot, or wherever the car sits.

What if my car needs more work than a standard detail this visit?

That's an add-on, priced separately and shown before anything's added, never sprung on you after the fact.

Can I add a second car?

Yes. Pricing is per vehicle, so a second car is a second enrollment. Three or more is usually cheaper as a fleet account, ask.

Is there a minimum term I have to commit to?

No. Enroll this month, cancel next month if it's not for you. No penalty either way.

How do I cancel?

Tell Rhett and it stops at the end of the period you've paid for. No contract, no cancellation fee, no phone tree.

What happens to my rate if prices go up later?

Members keep their enrolled rate. Price changes apply to new sign-ups going forward, not existing members.

Local questions

Asked about your city?

Each service area has its own answers, parking, travel, and the problems specific to cars in that part of the metro.